COVID-19

This page will be frequently updated with the most current information about the Town’s COVID-19 response including service updates, information and resources, and press releases and other  communications sent to date.

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Town Hall, including Post Office, is closed to the public until further notice.  Please call or email departments directly for service or contact the main email or telephone line to be directed to the correct department. 

Town Leaders are actively engaged in monitoring COVID-19 developments through direct contact with their governmental partners at the State and Federal levels and are planning and acting accordingly pursuant to the best information and advice from national, state and county public health experts and officials.

In light of recent federal and state health and safety guidance, the Town, by a unanimous resolution of the Town Council upon a special meeting called by the Mayor on March 17, 2020, has implemented an action plan to protect the health and safety of citizens and employees, effective immediately. Mayor Bien-Willner also issued a proclamation on March 17, 2020 that corresponds with the declarations of emergency by the President of the United States and the Governor of the State of Arizona to ensure that public health and safety are preserved and that the best practices from health experts are continually being followed until we emerge from this current situation together.  Along with the other preventative measures explained in the links below, "social distancing" and restricting social gatherings to 10 persons or less are to be observed in the Town of Paradise Valley.

Town Service Modifications

In order to ensure the health and welfare of our citizens and our employees, Paradise Valley Town Hall in-person services are being curtailed in accordance with State, Federal and local recommendations regarding COVID-19 effective Tuesday, March 17, 2020. The Town’s intention is to continue to provide as many services as possible while having our employees work remotely. Please contact 480-948-7411 or for more information on the service you are seeking.

Regarding other Town Services:

  • The Police Department will remain fully functional.  For in-progress crimes, call 9-1-1.  For crimes not in progress, please call the non-emergency line 480-948-7410. 
  • Public Works crews will continue to work but may have more limited staff due to response guidelines.
  • Public meetings such as Town Council or Planning Commission will be held remotely. We will post agendas and instructions for public participation per the Open Meeting Law.

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  • The Community Room and the Police Auditorium will assess scheduled meetings and contact organizers on a case-by-case basis to cancel meetings.
  • The Post Office will be closed.  Pick up from the mailboxes in the parking lot will continue.  Please visit the Hopi Post Office located at 8730 East Via de Ventura in Scottsdale for all other postal services.
  • The Municipal Court will remain open with limited in-person appearances. Court will provide a 30-45 day continuance or telephonic appearance option for all Court matters. Requests can be emailed to courtmail@paradisevalleyaz.gov or faxed to 480-404-7025.

The Mayor and Town Council, the Town Manager and key personnel are meeting and reviewing COVID-19 response recommendations and requirements constantly. We will post updates here as information changes.

Rest assured that all critical Town services, including specifically Police, Fire, and ambulance services will remain ongoing and intact, although with some additional safety protocols to protect first responder and citizen safety at all times.  Please continue to use non-emergency numbers for any situations that do not require emergency attention.

Information and Resources Regarding COVID-19 and the Outbreak:

In order to keep the public continuously aware of best practices and current information, the Town is supplying links to key public health resources as follows – please continue to do your part to reduce spread, including as stated in the President Trump’s March 16, 2020 guidelines

Centers for Disease Control (CDC) Coronavirus/COVID-19 Website https://www.cdc.gov/coronavirus/2019-nCoV/index.html

Arizona Department of Health Services COVID-19 Homepage (updated daily at 9:00 am PDT) https://www.azdhs.gov/preparedness/epidemiology-disease-control/infectious-disease-epidemiology/index.php#novel-coronavirus-home

Maricopa County Public Health Department Coronavirus/COVID-19 Information https://www.maricopa.gov/5460/Coronavirus-Disease-2019

World Health Organization Coronavirus/COVID-19 Information https://www.who.int/emergencies/diseases/novel-coronavirus-2019

Centers for Disease Control (CDC) Coughing and Sneezing Etiquette Website https://www.cdc.gov/healthywater/hygiene/etiquette/coughing_sneezing.html

Centers for Disease Control (CDC) Proper Handwashing Information https://www.cdc.gov/handwashing/index.html

For Information on Paradise Valley’s COVID-19 Response contact:  town-info@paradisevalleyaz.gov or 480-948-7411.

For Emergency Services, Call 9-1-1

COVID-19 Hotline - Just Dial 2-1-1

A new statewide COVID-19 Hotline has been launched in partnership between the Office of Arizona Governor Doug Ducey, the Arizona Department of Economic Security and the Arizona Department of Health Services, Crisis Response Network and 2-1-1 Arizona.  The Hotline will offer an entry point to field questions and concerns from Arizona residents about the Coronavirus pandemic and trained specialists will respond to calls in English and Spanish. The line will also provide important information, including:

  • How to prepare for and prevent Coronavirus spread
  • Testing information for COVID-19
  • What populations are at higher risk from the Coronavirus
  • What to do if you get sick
  • Coronavirus and animals
  • A list of websites with accurate, reliable and up-to-date information
  • Information on food, housing and financial assistance

Dial 2-1-1